Frequently Asked Questions
Everything you need to know about our luxury collections and services.
Are your diamonds and gemstones ethically sourced?
Yes, at MoneyMax Jewellery, we are committed to ethical sourcing. All our diamonds are conflict-free and comply with the Kimberley Process, ensuring you receive high-quality luxury with a clear conscience.
How do I determine my correct ring size?
We provide a comprehensive Ring Size Guide on our website to help you find the perfect fit. If you are between sizes, we generally recommend choosing the larger size for maximum comfort.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer various interest-free installment plans to make your luxury purchase more accessible.
Do you offer international shipping?
Yes, we ship our exquisite pieces worldwide. Shipping costs and delivery times vary by destination, and all international orders are fully insured during transit for your peace of mind.
What is your return and exchange policy?
We offer a 14-day return policy for most items in their original, unworn condition with all security tags intact. Please note that custom-made or engraved pieces are final sale and cannot be returned.
Do your products come with a warranty?
Every purchase from MoneyMax Jewellery includes a 12-month limited warranty covering manufacturing defects. We also provide professional cleaning and inspection services to keep your jewellery shining.